Comments

Customer feedback is always very important - you have every right to expect timely and accurate processing of any orders you place, and a polite response to any questions or queries. I hope that we manage to satisfy most expectations of our customers, if not all, and that you would be happy to recommend CAPTURE THE MAGIC and our website to your friends and fellow enthusiasts. We appreciate that despite our best endeavours sometimes mistakes can be made, but hope that these are resolved quickly and satisfactorily. We welcome any comments you have to make regarding our service and website - email vikki@capturethemagic.biz. Below are some of the feedback we have received in recent months.

"Just to let you know I received my order and the items are even better than they looked on the website. Many thanks for a well packed and lovely order" LP, 8 July 2006

"I have received my order and I am absolutely thrilled with everything and will definately be re-ordering, I am impressed both with your excellent service and products" JB, 6 July 2006

"Just wanted to say that your website is brilliant - the service you provide is second to none" AS, 5 July 2006

"Just wanted to say a huge thank you for the fantastic service, I placed my order on Friday late afternoon and it arrived Monday morning....wonderful" LD, 26 June 2006

"I'm always impressed with the friendly, personal service when I use your site, and I always come back to it as your prices are so competitive, especially with the free p&p" JB, 4 January 2006 (note - free p&p no longer applies to all orders)

"Thanks very much for your usual A1 customer service" VK, 31 October 2005

"I love your site, and although I came across it by accident, I know I will use it for many years to come" KE, 26 October 2005

"Just to say I am thrilled with my first order received today. I will definitely be ordering from you again very soon" JB, 2 November 2005

"Thank You so much for my order. I was really pleased with the service you provided and will be ordering from you again." LH, 04 November 2005

"Everything arrived safely this morning - excellent service from you as usual, thank you very much!!!!" JB, 25 October 2005

"You're so helpful will definately be shopping with you more in the future and will recommend you to my friends" MM, 30 August 2005